How it Works
1. Book the unit of your choice by calling or sending us an email to .
2. Confirm equipment and services you may need while on the playa
3. Arrange delivery - we will contact you do handle delivery times and location on the playa.
4. Make final payment-final payment is due 45 days prior to delivery. We accept most major credit cards, bank transfers, and paypal.
5. Arrive to Burning Man - We meet you in the event with your unit when you arrive. We will also provide all extra equipment and services which have been arranged. Also a thorough walk-through of how to properly function the units will be provided
6. Contact us for needed 24 hour support- We provide our camp location and contact information in the event of any services needed with our 24 onsite support.
7. Leave on your schedule - we handle removal of unit, and all cleaning of equipment.
Call Us with any questions
Do I need a generator or solar panel? If you are in a camp with no hookups a power source will be required. This can be one of three options.
Solar panel only which is great at keeping the units batteries charged during the day when weather is sunny. This is typically enough power to keep the basics in the unit functioning such as lights, fridge, water pump etc. We do recommend that you keep an eye on your power supply and conserve when possible. With a bit of common sense this is usually enough to keep you comfortable. However you have no way to power the unit at night if for some reason the batteries die while its night time. Also strictly using the solar panel will never run the air conditioner, microwave, tv, or household plugs. This is just how the units are designed.
Generator only, enough power to run the entire unit including your household plugs, air conditioner, microwave and it will also charge your batteries. The downside here is that you will listen to the generator run and have to fill the gas tank occasionally. We use a general rule of thumb of 1 gallon per hour of run time. We typically provide the generators full and a 5 gallon gas can with fuel. Any fuel used out of the backup gas can must be replaced or will be charged against security deposit at an upcharge.
Your ideal solution is to have both a generator and a solar panel as this eliminates the need to run the generator as often which conserves fuel and noise pollution. But the generator is there in the event of low batteries after dark, and can power all appliances in the unit.
What does the unit come stocked with? We provide the unit with cups, plates, bowls, silverware, a roll of paper towels, a supply of toilet paper, and linens for one main bed. We provide an entry way mat and all hoses and cords for power hookups.
Does the rental include propane? All of our rentals include 10 gallons of propane. Typically this is plenty for most rentals under 5 nights. Renters are responsible additional propane necessary during their stay over the initial provided amount. There is no charge for any propane used in the unit it is included in your stay. Refrigerators, water heaters, stove, oven, and furnace all run on propane. Your use will vary depending on items used and duration. An extra propane bottle is recommended for longer stays and higher amounts of use of the above appliances.
Do your units have awnings and shade? Yes all of our units have awnings. We do not recommend their use at Burning man Burning man is not an ideal location for their use due to high winds. Renters are responsible for any damage that may occur during their stay we recommend that you make sure the awning is in the retracted position when asleep, away from the unit or if there is any weather event including rain, wind, and snow.
what do I do about waste water? All of our units have holding tanks of varying sizes. Typically with some basic management and light use they are large enough to get through most stays. We will show you how to check levels during your stay to eliminate problems. We recommend that you use facilities for showers and restrooms when possible to eliviate stress on the tanks.
How do we schedule our delivery?
We will contact you once we have received payment to set up your delivery and pickup.
How do we get more fresh water? There are a handful of companies that drive around burning man offering water service. Flag them down or schedule an appointment to have your trailer serviced.
How much propane/gasoline do I need? You should have enough propane for your stay at burning man. For gasoline, the rule of thumb is you go through one gallon of fuel per hour that you run your generator. Stock up on your accessory order.
Do your bikes include locks lights etc.
Your bike rental does not include lights, we leave that creativity to you however your bike does come with a lock.